Business Development for Technology Solutions
This course is an introductory course in pre-sales and customer account management.
DELIVERY METHOD
Virtual
PREREQUISITES
None
LAB REQUIRED
No
LEVEL
Beginner
What you need to know about this course
Course Description
This course is an introductory course in pre-sales and customer account management. It will help prepare candidates with the necessary skills set to sell technology solutions in the marketplace.
What You Will Learn
- Knowledge of cloud concepts, Azure services
- Foster the right mindset to confidently reach your sales goals
- Handle common rejections and deflections with tried and true techniques
- Techniques for conducting follow up that makes it easy for your prospect to buy
- Perfect your demo/pitch to make them want what you’re selling
- Understanding the role of product knowledge and the problems they’re trying to solve in Sales
Module Content Details
+ Steps to acquiring Product KnowledgeÂ
+ Cloud services Fundamentals- knowledge of cloud servicesÂ
+ Microsoft 365 Fundamentals-Considerations and benefits of adopting cloud services
+ Microsoft Dynamics 365 Customer ServiceÂ
+ Communication / Good PresentationÂ
+ Personal EffectivenessÂ
+ Brand ManagementÂ
+ Emotional IntelligenceÂ
+ Security Fundamentals
+ Digital MarketingÂ
+ Content CreationÂ
Course Goals
The goal of this course is to offers attendees foundational knowledge on pre-sales, marketing and customer account management. Attendees will be exposed to Sales cycle and product demand generation strategies to prepare candidates for an opportunity is Pre-sales function.
Instructors
- Mary Enayigbemu
- Thuto Molapo
- Michael Mensah
- Abolaji Shote
- Ayodele Akinwunmi
- Abisola Oluwadamilola
- Olawale Olajide
Attendees
Graduates with 0-2 years Experience.